CONFIDENTIALITY AND PERSONAL DATA
PROTECTION POLICY
RENTASCUT Ltd respects the privacy of its clients and guarantees the maximum level of protection of their personal data. The current Privacy Policy and Protection of personal data ( as referred to below “Privacy Policy”) is in full compliance with Regulation (EU) 2016/679 (“the General Regulation of EU on data protection ‘or’ HIA ‘) and national legislation of the Republic of Bulgaria.
This privacy policy applies to all individuals – users / customers / representatives of contractors of Rentaskut EOOD who wish to use the services of the Operator.
Operator data
Name: “Rentaskut” Ltd.
UIC: 204078728
Address: 2 Nikolay Haytov Str., 1113 Sofia, Bulgaria
Phone: +359 889 496 500
Email: info@rentascoot.bg
Rentaskut EOOD processes your personal data in accordance with high standards of confidentiality, security and protection. The Company takes all necessary care to ensure that your personal data is processed in accordance with the legal framework for the protection of personal data in the Republic of Bulgaria and the European Union. We have implemented the necessary technical and organizational measures to prevent unauthorized access, loss or unauthorized use of your personal information.
Information and updates on the Privacy Policy
You can find out about this policy on our web sites: www.rentascoot.bg, www.shareascoot.bg and app.sharescoot.bg, as well as on site at the company’s office at 2 Nikolay Haytov Str., 1113 Sofia, Bulgaria
For the purposes of lawful and transparent processing of data, we introduce this policy, which describes what type of personal data we process, for what purpose, for what period, to whom we will provide it, what measures we have taken to protect it and what rights you have as personal data subjects.
This policy describes how the company receives, processes, transmits, protects and stores information that can identify you (your personal data) when you interact with us in connection with the services provided by RENTASCUT EOOD, including through the sites www.rentascoot.bg , www.shareascoot.bg, app.shareascoot.bg, and through the Shareascoot mobile applications.
We reserve the right to periodically update and amend this Privacy Policy to reflect any changes to the way we process your personal information or changes to your legal requirements. In the event of such modifications, we will publish the modified version of the Privacy Policy on our website and therefore kindly request that you periodically review its content.
Categories of personal information we may collect
Personal details and contact details – These are the names, in some cases the address and other contact details of the user.
Payment Details -Payment information (but not complete data, only the type of payment), payment history.
Data on services used – Time and duration of services used, consumption, place of use of services.
Location – Only in the context of the services used and the location of the vehicle used. The user’s location is not monitored or recorded.
Messages to Rentaskut Ltd. – Messages from the user about malfunctions, problems or comments regarding the services used.
Behavioral data – Operating system, browser or other device used by the user. This data is collected and used in the event of a problem, as well as automated collection of data in connection with the improvement of services.
Sources of personal data collected and processed
In general, the data is provided by the user himself in the process of registering or requesting a service.
Data on consumer behavior, consumption, and other data related to how the user uses Rentascoot services and systems are collected in an automated manner and through action logs.
Third sources – public databases and registers from which it is possible to obtain information about the user.
How we use user data
We use the collected data exclusively and solely in the context of the services offered by RENTASKUT EOOD to the consumer, as well as to fulfill the contractual relations with the consumer. The data is used to identify the consumer, contact the consumer, take action in the event of a problem and / or improve the services and products of RENTASKUT EOOD.
Sharing data with third parties
As a rule, Rentaskut Ltd. does not share personal data with third parties registered outside the European Union. Anonymized data is shared with companies (third parties) providing data analysis in connection with the improvement of services and products of RENTASKUT EOOD.
The data necessary to perform the contractual relationship and provide the service are provided to the operators when the user charges a sub-operator’s charging point. In these cases, this is clearly indicated in the application or web platform.
In the cases provided for by law, subject to the requirements of Regulation (EU) 2016/679 governing the Administrator – Processing relationship, they will be provided to:
– officials of the competent authorities within their powers (state and municipal institutions, judicial authorities and / or administrative and / or judicial enforcement bodies, attorneys, auditors, licensed postal operators and courier services, insurance companies, payment processors, IT service providers)
We guarantee that access to your data by third parties is subject to legal provisions in the field of data protection and confidentiality of information based on contracts concluded with them.
Data retention period
Any hard copies of the contracts and any supporting documents containing your personal data will be stored for up to 10 (ten) years after the termination of the contractual relations between us.
Personal data collected when you sign up for the Rentascoot platform will be retained as long as you have an active account.
What are your rights?
As a data subject, you have the right to:
Right of access to information concerning:
- Whether we process personal data relating to you,
- the purposes of the processing, for the categories of data, for the recipients or categories of recipients to whom the data are disclosed;
- the estimated period for which my personal data will be stored;
You can get an answer to the above requests after contacting “Rentaskut” EOOD and fill in the request form. The company will provide the requested information within 30 days.
If your personal information is incorrect, incomplete or inaccurate, you can ask us to correct it.
You may withdraw your consent at any time when the processing of your personal data is based on consent.
You may object to the processing of your personal data and as a data subject you have the right to request the deletion of your personal data relating to us that we process, if there are prerequisites for this, such cases are: if the purpose for the data collection is already achieved; You have withdrawn your consent if such processing is based on consent and there is no other legal basis for processing; your data is being processed illegally and more.
You may want to provide your data directly in a structured, widely used and machine-readable format to another Personal Data Administrator, as long as it is technically feasible.
You have the right to request a restriction on the processing of personal data if:
- dispute the accuracy of the data for a period within which it allows us to verify their correctness;
- data processing is unlawful, but you do not want your data to be deleted and instead require a restriction on its use;
- we no longer need this information (for the purpose for which it was collected), but you require it to establish, exercise or defend legal claims;
As a data subject, if you believe that your personal data is being processed illegally, you have the right at any time to file a complaint with the supervisory authority – Commission for Personal Data Protection, Sofia, pk. 1592, Prof. Tsvetan Lazarov ”№ 2, tel: 02 / 91-53-518; www.cpdp.bg
If you need information regarding the processing of your personal data and the exercise of your rights, you can contact us at: “Rentaskut” Ltd., 2 Nikolay Haytov St., 1113 Sofia, Bulgaria
How do we protect your data?
We have taken technical and organizational measures to protect your data against destruction, loss, misuse, alteration, disclosure, unauthorized access. We are constantly adapting our security measures in line with technological developments. We protect your data by controlling the access of individuals to the places where we store documents containing personal data, we store your data on secure servers using algorithms for encrypted, active Firewall protection, anti-virus program, anonymized IP addresses. We may use payment processing services through licensed providers. All payment information is encrypted using SSL technology.